The global Interactive Kiosk Market size is expected to reach USD 52.74 million by 2030, registering a CAGR of 7.1% over the forecast period, according to a new study conducted by Grand View Research, Inc. Increasing consumer involvement in the purchase process and an extensive focus on customized service delivery by industry players are the major factors driving the adoption of interactive kiosks. The geographical expansion and service enhancement using interactive kiosks enable companies to offer convenient, swift, and hassle-free service to customers with enhanced safety and security. The North American regional market dominated the global market in 2021.
The region’s growth can be attributed to incumbents of
the retail and BFSI verticals, who continue to deploy interactive kiosks as
part of their efforts to enhance the consumer experience. However, the Asia
Pacific regional market is expected to register the fastest CAGR over the
forecast period as the retail, hospitality, BFSI, and healthcare verticals
continue to grow. Incumbents of these industries continue to emphasize customer
engagement. Based on end uses, the market has been further segmented into BFSI,
retail, food & beverage, healthcare, government, travel & tourism, and
others. Manufacturers have developed multiple self-service kiosks solutions for
segments, such as travel & tourism, and healthcare.
These interactive kiosks enable customers to carry out
self-check-in/-out in hotels, carry out self-baggage check-in, book tickets,
view product information, book appointments, and so on. Stringent regulatory
and legal standards, such as the General Data Protection Regulation (EU GDPR),
Americans with Disabilities Act (ADA), and UL standards, are the significant
challenges impacting the broader adoption of interactive self-service kiosks. GDPR
compliance focuses on protecting customers’ private data to enhance safety and
prevent unauthorized access to private information. The ADA standards provide
access specifications to any public access system for disabled individuals.
However, the threat of cyber-attacks and high costs of installation,
maintenance, &support may hinder the market growth.
Related Press Release@ Interactive Kiosks Market Report
Interactive Kiosk Market Report
Highlights
- The market is technology-driven and rapidly evolving market due to continuous
advancements in communication and payment technologies
- This, in turn, has widened the scope of application in various
industries, such as retail, banking, hospitality, entertainment, and
government
- The declining prices of hardware and improved transaction safety
features have led to increased product adoption by various businesses
- Mandatory government regulations regarding data privacy/protection
and regulatory standards, such as ADA and UL, will have a major impact on
the adoption of interactive kiosks as a service delivery tool
- Asia Pacific regional market is expected to witness the fastest
CAGR over the forecast period
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in San Francisco. The company provides syndicated research reports, customized
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business decisions, the company offers market intelligence studies ensuring
relevant and fact-based research across a range of industries including
technology, chemicals, materials, healthcare and energy.
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