The global Customer Data Platform Market size is expected to reach USD 5.66 billion by 2025, registering a
CAGR of 27.5% from 2019 to 2025, according to the new study conducted by Grand
View Research, Inc. The growing demand for assimilating and storing
unstructured and structured consumer data, automatically obtained from various
media touchpoints, is driving the adoption of CDP among B2B and B2C marketers.
Furthermore, the need to engage and improve customer lifecycle by comprehending
the collected insights is also contributing to the growth of the market.
Currently, brands and marketers accumulate huge
volumes of customer data in the form of demographic, behavioral, and
transactional segments. The collected data points are either stored as
databases by a different organization or by departments of the company. This
poses challenges pertaining to data tracking and data redundancy. Furthermore,
information gathering based on cross-platform and online activities for
customer conversion and engagement also remains a challenge for marketers.
These factors are driving the demand for a customer database platform, which
can assimilate and store data points in a unified behavior.
Unified customer profiles enable marketers to
enhance their marketing strategies and improve customer experience. Retail and
consumer goods were the early adopters of customer data platforms and the
adoption gradually increased among the financial services, travel, IT and
Telecom, and healthcare verticals. The growing importance of first-party
customer data and the rise in adoption of omnichannel media among marketers are
the other factors contributing to the market growth. The addition of machine
learning and AI technologies is expected to enable enterprises to easily select
a list of profiles using predictive modeling and other tactical applications,
further driving the customer data platform market growth.
The increasing number of CDP vendors, who are
raising higher funds, is driving the market growth. In 2018, CDP vendors
generated funds worth more than USD 1.5 billion and registered a growth by 48%
in funding as compared to the previous year. As per the CDP Institute’s study,
the industry witnessed an increase in the number of CDP vendors from 77 vendors
in 2018 to 96 vendors in July 2019. These factors are expected to lead to
considerable growth of the CDP market over the forecast period.
Browse
Details of Report @
https://www.grandviewresearch.com/industry-analysis/customer-data-platform-market
https://www.grandviewresearch.com/industry-analysis/customer-data-platform-market
Further key findings from the report suggest:
- The analytics segment growth can be attributed to the high demand
for automating segmentation lists and marketing & analysis of products
using predictive modeling & machine learning technology-based models
- The retail application segment accounted for more than 28% of the
market share 2018 owing to use of CDP to engage customers, improve
customer loyalty, and enhance consumer experience
- The North American regional market accounted for the largest revenue
share in 2018 and is anticipated to continue to dominate the CDP market
over the forecast period
- The key industry participants include ActionIQ; Adobe; AgileOne;
ENSIGHTEN; mParticle, Inc.; NGDATA, Inc.; Salesforce.com, Inc.;
Segment.io, Inc.; and Tealium.
Grand View Research, Inc. is a U.S. based market research and consulting company, registered in the State of California and headquartered in San Francisco. The company provides syndicated research reports, customized research reports, and consulting services. To help clients make informed business decisions, the company offers market intelligence studies ensuring relevant and fact-based research across a range of industries including technology, chemicals, materials, healthcare and energy.
Contact:
Sherry James
Corporate Sales Specialist, USA
Grand View Research, Inc
Phone: 1-415- 349-0058
Toll Free: 1-888- 202-9519
Email: sales@grandviewresearch.com
For More Information: https://www.grandviewresearch.com
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